The fan is purchased from company outlet or its authorized dealer only.
Serial no of the fan should be clearly visible and readable. It should not be defaced, altered or tempered.
Warranty claim can be made within warranty period when fan is submitted duly packed and the warranty card is duly filled and stamped by the selling dealer along with original purchase invoice.
The fan should be sent to and collected from the company or service Centre/dealer on freight paid basis.
Worm Out and broken parts will be replaced at company's list price on prior approval by the customer.
Warranty shall not be applicable if:
The product is used for other than intended purpose.
The product is opened or tempered with any one other than our authorized service center
Used in abnormal environment and voltage conditions. water seepage/leakage from ceiling etc.
The fan is not installed using supplied material and instructions.
Damage resulting due to usage of power supply other than specified.
Damage from accident, mishandling or negligence on the part of the customer and fluctuation in supply voltage.
Damages due to usage of regulators other than Orbit.
Liability for consequential damage is neither accepted nor is it implied.
Note: A specific regulator or remote designed for this fan by Orbit must be used if speed variation is desired.
Warranty is not valid in the following cases
The warranty is void and does not apply to damage from improper installation, neglect, accident, misuse, natural disaster, exposure to extremes of heat or humidity, or as a result of any modification to the original product.
The warranty does not apply to the defects due to causes beyond control like lightning, abnormal voltage, acts of god or while in transit to service centre.
Because of varying climate conditions, this warranty does not cover changes in the finish, including rusting, pitting, corroding, tarnishing, or peeling.
The Warranty is void if the warranty card or the proof of purchase is not provided at the time of service or have been altered in any way or made illegible
The Warranty is not applicable for the accessories or peripherals like shaft, canopy, hook assembly kit, fan leaf and remote control or regulator.
The Orbit Green-Tec Pvt. Ltd. warranty does not cover product parts that are subject to wear or which can be considered as consumable parts (example: batteries, etc.) by their nature or are made of plastic.